Bernabéu Tour. Real Madrid Museum

On this tour of the Bernabéu, you’ll not only see the stadium, you’ll also discover the history of Real Madrid.

See the Real Madrid facilities, shop, and museum, with a panoramic view of the stadium.
Visits for private groups.

Complete your experience with a level guide who will explain everything to you.

What is the price of the Santiago Bernabéu Tour?

What types of groups can visit?

How long do these tours or group visits last?

What is the meeting point?

What does this Real Madrid tour include?

Información servicios no incluidos

Not included:

Museum tickets are not included. Please ask the Tour Time team before purchasing tickets; you’ll avoid long lines and waits.
 
Consumes are available at venues along the route.
 
Pickup service from the airport or any other point in Madrid is available upon reservation.

Team guides

Guía oficial acreditado. Héctor, guía colaborador de Tour Time
Héctor-Madrid: n° 821 y Andalucía n° 01747

Take the Santiago Bernabéu Tour with a private guide from Tour Time.

Explain what you need. We will do our best to make it a success and adapt it to your needs and schedule.

FAQ

  • How to make a reservation? Fill out the form indicating the day and time, number of people, etc. We will contact you to discuss details, so you don’t have any doubts. Book at least 24 hours before the tour.
  • Is there a minimum number of participants required? The published price is for one person, but we personalize each situation. Check the prices.
  • What is the payment method? Transfer or cash.
  • Can I take photos or videos on the Tour? Yes, it is allowed throughout the tour, including the museum.
  • Is there any type of storage room to leave suitcases, baby strollers, etc.? There is no place enabled for this.
  • Can I take a suitcase or baby stroller? It is possible, but you should know that the Tour route goes through numerous flights of stairs.
  • Once I have accessed the Tour, can I leave and re-enter? No, one access is allowed.
  • Can I enter with my pet? Only guide dogs are allowed.

Cancellation

  • Users can cancel their reservation up to 72 hours before the contracted service and receive a refund of the amount paid, deducting any management and reservation fees.
  • If the cancellation is made less than 24 hours in advance or there is no show, there will be no refund as the services will be closed and will generate costs.
  • Note: Some services may have specific conditions depending on the providers.
Información adicional

Additional information about this tour

On match days, there will be some restrictions that you should be aware of for reasons of organisation by the Club itself.

    • The Bernabéu Tour can only be carried out up to five hours before the start of the match.
    • The changing rooms will remain closed on the day.
    • For organisational reasons due to the large number of spectators at the matches, the tour may be subject to changes in its route and/or access to part of the route.
    • People who use wheelchairs: for this type of group, the complete BERNABÉU TOUR cannot be offered due to the fact that there are areas with stairs. They will be offered a visit to those areas that are accessible at any given time, taking into account the works that are being carried out at the Santiago Bernabéu Stadium. Let us know if anyone requires any specific attention so that we can adapt our organisation.
Model of the New Real Madrid Stadium Tour of the Santiago Bernabeu Tour Time
Model of the New Real Madrid Stadium Tour of the Santiago Bernabeu Tour Time

Accessibility:

Due to the stadium renovation works, access for PMR (persons with reduced mobility) will be temporarily cancelled.

Services:

The Santiago Bernabéu Stadium offers the following services during the tour of its facilities:

    • Souvenir photo.
    • Souvenir coin.
    • Wheelchair.

Access: Lateral C/ Concha Espina
Bus: 14, 27, 40, 43, 120, 126, 147 and 150.
Suburban trains: Nuevos Ministerios
Metro: Santiago Bernabéu. L10

Real Madrid Stadium and Museum

Frequently Asked Questions About the Bernabéu Tour

Everything you need to know before booking your private guided tour of the Santiago Bernabéu Stadium.


The tour and what it includes

  • The Bernabéu tour with Tour Time includes a private guided visit to the stadium and the Real Madrid Museum with a specialised guide. The route takes you through the changing rooms, the players' tunnel, the pitch, the trophy area, VIP boxes and the areas of the newly renovated stadium. The guide provides context on the club's history and the most significant moments of its sporting career.

  • The standard Bernabéu ticket is a self-guided visit with no companion. Tour Time's tour adds a private guide who narrates Real Madrid's history, explains the architecture of the renovated stadium, answers the group's questions and tailors the route to the participants' interests. It's especially valued by families, international groups and fans who want a deeper experience.

  • The guided tour of the Bernabéu with Tour Time lasts approximately between 1.5 and 2 hours, depending on the group's size and pace. That's enough time to explore the main areas of the stadium and the museum at an unhurried pace.

  • Tour Time coordinates the full logistics of the visit. Stadium tickets are managed together with the tour booking; the team provides information on the options available depending on the date and group size. It's recommended to book in advance, especially in high season or on days close to match days.

Dates, audience and booking

  • Match days and the days immediately before are usually closed to visitors. Tour Time coordinates the booking taking Real Madrid's match calendar into account to avoid incompatible dates. It's important to confirm availability in advance, especially during the club's busiest periods.

  • Yes. The Bernabéu tour is one of the most popular visits for families with children who love football. Tour Time's guide adapts the language and content to the group's level, making the visit dynamic and entertaining for all ages. There are no age restrictions.

  • The Bernabéu tour with Tour Time is available in Spanish, English, French and Italian. As this is a private tour, the language is chosen at the time of booking, and the assigned guide will be a native or expert speaker of that language. For a language not listed, feel free to ask us about availability.

  • To book the private Bernabéu tour, get in touch with Tour Time through the contact form on their website. The team confirms availability, coordinates tickets and assigns a guide in the requested language. It's recommended to book at least one week in advance.

Ready to visit the Bernabéu with a private guide?
Get in touch with our team and we'll prepare a tailored visit for you.

Book the Tour